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Terms and Conditions

Including Privacy Policy

Please read our TERMS and CONDITIONS of use on the site to fully understand your rights and obligations. They are truly important as simply using our site is an acceptance by you of these conditions.
Psychicpeople.com is a Pty Ltd. (Proprietary Limited Company) and is part of a NETWORK of sites. The terms listed here may apply to all of our sites. Our NETWORK of sites are for entertainment purposes only. If you are under 18 years of age(or as regulated in your own country) you are not entitled to make any purchases on this site and you cannot have any psychic readings performed for you, paid for or not. You must also be over 18 years of age to sign up on our "Search For A Soul Mate" database. You agree that any and all service at PsychicPeople.com and our NETWORK of sites are for entertainment only.

We make no guarantees regarding the validity, truth, or likelihood of any and all information obtained on any of our sites whether through a public or private paid for service of the sites. The consultants(psychics) are professional consultants in their un-proven field of expertise; however, any and all statements made utilising our sites are the sole opinion of the individual consultant and do not reflect the opinions or policies, stated or otherwise, of PsychicPeople.com,Pty Ltd or any of our sites. The sites come As is and As Available without recourse. No liability is accepted for any and all actions you as the client/customer take on advice/insight the psychic readers give on this site. Simply using and inertacting with/on our NETWORK of sites is an admission and acceptance of these terms without recourse. You agree to indemnify and hold psychicpeople.com, Pty Ltd, its NETWORK of sites and its officers, agents, licensees, affiliates or other partners, and employees, harmless from any claim or demand, including reasonable Lawyers/attorneys fees, made by any third party due to or arising out of Content you submit, post to or transmit through the sites, your use of the sites, your connection to the sites, your violation of the agreement, or your violation of any rights of another or vice versa.>
The terms and conditions of this site are subject to change, which may or may not be posted on the site but are available by request via Email to customerservice@psychicpeople.com

PRODUCTS


A official psychicpeople.com receipt MUST be produced to verify that a transaction payment has occured as part of your claim for a refund. Refunds are not permitted just because you didn't like the product or changed your mind aftrerwards (buyers remorse). There must be a defect with the product to be able to claim a refund. If you have a legitimate complaint contact us by email at customerservice@psychicpeople.com.

Your purchased time is stored in the account you create so you may use it at your leisure.


It is the customers responsibility to use the time they have purchased which is stored and saved in their accounts which they have created.

SMS TEXT Readings: Once you place an order for a text reading you may respond to that reading but if you respond with a question and a response to that question is sent back to you, you will be billed for that at the same charge as the original order. This will apply to each and every time you respond to a text reply from a psychic.

SMS readings are for quick short responses. Do not ask questions that require in-depth responses because the sms system has an auto restrict disabling character entry after a certain amount of characters have been typed. For in-depth responses you should use the EMAIL reading product.

MORE SMS RULES:The mobile/cell phone number you see when the psychic replies to you is a central sms specific phone number and not the psychic's personal number. Your phone number and the psychics personal phone number is not seen by either party. They are blocked from view to ensure both parties have total privacy.If you do not have enough funds in your account to cover the cost of your sms reading you will receive a sms message asking you to top up your account before you can send the question.You may only send one (1) question to the psychic on each transaction. If you send multiple questions it will be up to the psychic's discretion as to which one to answer.You cannot ask questions which require multiple answers. An example of this would be :Will I and every family member and friends of mine have a great year ahead? A simple rule to follow is, one specific question, one answer. Remember that your mobile/cell phone service provider will charge you their fee to send/receive text messages based on whatever type of plan you may be on with them.

It can take several minutes to several hours to receive your reply via text due to the nature of the Internet.

Voice Readings: If you select a text reading but wanted a Voice reading, you will be sent what you ordered, a text reading. As it is all clearly shown when you place an order, it is your(the pruchasers) responsibility to select the correct product. However, if your reading has not been processed and sent back to you and you notify us of your mistake, then we will offer you another option to purchase a voice reading with a psychic who does offer that service. Psychicpeople.com reserves the right NOT to reply and will not charge you if no reply is sent. If for any reason psychicpeople.com cannot send your reply to your mobile/cell phone, we will send it to your email address and you will be billed as per the original billing charge.SMS readings are usually responded to within 10 minutes but in some circumstance may take more than 8 hours for a reply.

ESSAY CONTEST:(When running) You may email us with your essay as many times as you like but each essay must be sent in on individual terms. There is an administration charge which will be billed to your credit card for each individual essay you send in. This charge covers the cost to read and judge your entry against a criteria consisting of entertainment value, use of grammer, content, and general quality of the story. Each week one (1) essay will be chosen and the person who sent in the essay will be awarded 1 free, 3 question email reading for 12 months with any psychic reader barring Celebrity readers. This is a value of $AUD660.00. The decision on who receives the free email readings is made by psychicpeople.com and the decision is final without recourse.

Celebrity Psychic Readers
Celebrity readers are not always available even if you buy time with a celebrity reader. You may purchase time for a reading with a celebirty reader and use it whenever one is online. We do not guarantee that you will be able to choose a day and time with a celebirty reader and you may have to schedule a day and time that suits the celebrity psychic only.

REFUND POLICY
A official psychicpeople.com receipt MUST be produced to verify that a transaction payment has occured as part of your claim for a refund. Refunds are not permitted just because you didn't like the product or changed your mind aftrerwards (buyers remorse). There must be a defect with the product to be able to claim a refund. If you have a legitimate complaint contact us by email at customerservice@psychicpeople.com. Once purchased, funds are stored in the account you created and ready to use at your leisure.


It is your responsibility to use the funds you chose to deposit into your psychicpeople.com account. The account is NOT like a bank account and NO INTEREST is made by leaving funds/monies in there for any duration of time. You may request a return of any funds in your psychicpeople.com account by emailing customerservice@psychicpeople.com with the amount of funds in exact amounts as your account displays. You must do this using your account username and password and proof of identity as requested by PsychicPeople.Com Pty Ltd to ensure you are who you calim to be! Due to too many fraudulent claims we no longer can offer refunds just because you didn't like the product or the answers/psychic insight provided to you. You make a purchase on this site at your own risk and without any comeback in this regard.


CHAT LOGS
When you create your account you have the ability to select and have your chat logs sent to your email address. You MUST select this option upon sign up to get your chat log. Chat logs are NOT guaranteed and they may not be saved on our server due to a number of reasons, therefore we do not promise to be able to provide you with a chat log. We give NO guarantee on the availability of transcripts.

Membership Conditions.
When you open a membership with us and deposit money into your members account, you understand and agree that we are not a bank or financial institution. We do not pay you “interest” for any balance left in your members account. It is your responsibility to use the money you put into the account on products we offer through the website. PsychicPeople.Com Pty Ltd accepts NO RESPONSIBILITY to replace/refund any monies should you be unable to track where you have spent the funds you placed into your account/accounts. Neither can we guarantee that monies are safe from outside intruders (hackers). You place money in your members account knowing the risks and agreeing that PsychicPeople.Com Pty Ltd will not pay you for any missing/un accounted for transactions and debits of any kind to your account.

We reserve the right to prevent anyone from using the website. This includes preventing your ability to create a membership account.

When you sign up as a member you are invited to select to or not to receive emails from us. Even if you select to not receive emails from us you will still receive 2 emails in the first instance. One will be to verify and activate your account and the other will be about a free reading offer or other welcome to the website offer. Following these initial emails no more will be sent until you change your setting.


Co-Dependency Policy.

Our website and the psychic readers who work on it are not here to fleece you of your money! If we suspect that a customer is or is becoming co-dependant then we may suspend their account, limit their spending and/or refuse to provide service.

How do we assess someone of being at risk of being/becoming co-dependant? Under our system, if a client asks several psychic readers the same question/questions, we consider this a breach of this condition.


Insufficient Funds Policy

Clients who frequently attempt to purchase products from the website but are constantly declined could indicate that they are overdrawn on their credit card accounts. Our website and readers are not here to fleece customers. If this occurs often we will presume that the client has no funds available on a regular basis and that they are not in a financial position to use our website. We can at our discretion, suspend their account for any period of time as an assist measure not to incur further debt through our website.

PRIVACY POLICY
We will not sell your personal information.


The information you provide us with is for our own use to secure payment and to be able to contact you by various ways including sending you text sms and emails to inform you of news and products, which we may have from time to time. Our systems track your emails, links and visits to our website se we can provide you with a better service.

Your address is required to post out any products you order along with any refund or rebates you may be entitled to. You do not have to provide us with this information but in not doing so you will not be able to use this site for purchases.We use an outside credit card processing company to bill users for goods and services and we are not responsible for their use of your information should they not employ our privacy standards. This is another condition of use and by using our payment system you acknowledge this and accept it without recourse.

A copy of your chat will be used and provided to any third party to settle any disputed charges to your credit card. Chat logs are also randomly read to ensure standards set and required by PsychicPeople.Com Pty Ltd are being met, therefore any information that you provide in a chat room can be viewed by authorized staff of PsychicPeople.Com Pty Ltd.

Furthermore: We do not ensure that your private communications and other personal information will not be disclosed to a third party/parties. As an example, we may be legally bound to disclose information to the government under certain circumstances, or third parties may unlawfully intercept or gain access to transmissions or private communications.

Should you dispute and charges to your credit card for a psychic reading we WILL provide transcripts of your chat with the psychic to your credit card company or issuing bank to verify that the reading did take place. Your use of our NETWORK of sites give us the authority by you to disclose your personal information to private entities, law enforcement or other government officials as the individual situation/circumstance demands. Therefore, we cannot guarantee that your personal information and private communications will remain private. WE MAY PROVIDE YOUR INFORMATION TO 3RD PARTIES which deal in matters you have shown interest in on this website.

In regards to using our SMS service, The mobile/cell phone number you see when the psychic replies to you is a central sms specific phone number and not the psychic�s personal number. Your phone number and the psychics personal phone number is not seen by either party. They are blocked from view to ensure both parties have total privacy.

A cookie is placed on your computer to track your movements navigating out sites. The cookie does not identify you or any personal information about you.

In the event that you contact us by email or by making a purchase from the sites you will automatically be added to our emailing list. You may unsubscribe from this list by return email and typing UNSUBSCRIBE in the subject box.


Your details are stored on our servers and they are not deleted, even if you no longer use our website or are not a memeber of the website or network of our websites. It is YOUR responsibility to inform us to delete all reference to you from our servers.

Whilst we will never sell your information, it will however be transferred to any person/company that may purchase PsychicPeople.Com Pty Ltd as an on going business in the future.

FRAUD
We will hunt down and prosecute credit card fraud and identity fraud to the full extent of the law!

The terms and conditions of this site are subject to change, which may or may not be posted on the site but are available by request via Email to customerservice@psychicpeople.com


PRICES
All prices are in AUSTRALIAN DOLLARS (AUD) and Australian residents will have a 10% government tax(GST) added upon checkout if necessary. All prices are subject to change without notice. We provide an exchange rate app which is to be used as a guide only.

METHOD OF PAYMENT
We accept Visa and Mastercard credit cards and we also accept direct deposit payments by arrangement and PRIOR approval.All purchases on this site are charged to the credit card number provided by the user of this site and it's services. If a customer receives a product on this site by dubious means or any other means without paying for it we reserve the right to bill that customers credit card or other financial account without their prior approval.

We reserve the right to invoke collection agencies to recover any payments from the customer who defaults on their responsibility to pay for services rendered. We also file reports with credit agencies which may affect a customers credit rating.

When you open a membership with us and deposit money into your members account, you understand and agree that we are not a bank or financial institution. We do not pay you “interest” for any balance left in your members account. It is your responsibility to use the money you put into the account on products we offer through the website. PsychicPeople.Com Pty Ltd accepts NO RESPONSIBILITY to replace/refund and monies should you be unable to track where you have spent the funds you placed into your account/accounts. Neither can we guarantee that monies are safe from outside intruders (hackers). You place money in your members account knowing the risks and agreeing that PsychicPeople.Com Pty Ltd will not pay you for any missing/un accounted for transactions and debits of any kind to your account.

FREE GIFTS AND PROMOTIONAL OFFERS
SMS-Facebook promotion. Only 1 free reading per customer/account holder. Multiple requests from the same individual not allowed. Fraud/trickery un ethical methods to obtain free readings not allowed. Free readings are at the discretion of psychicpeople.com pty ltd and may be denied and withdrawn without notice. Any promotional "FREE GIFT" we advertise with the purchase of a specific reading is made in good faith. However if the company we deal with to provide you with the free gift fails to meet their obligations we do not accept responsibility and failure to deliver the free gift CANNOT BE CONTESTED BY YOU. As it is a free gift, you are NOT paying for the item and NO REFUND of the original purchase of a timed psychic reading will be made.



These are strict conditions of using the site and your use of the site, even without acknowledging these and ALL the terms listed on this page, are considered as your approval of the terms and conditions.



ADVERTISING SEARCH ENGINES
Some search engines list our site with or without our knowledge. The contents of such advertising is not monitored and may not be authorized by PsychicPeople.Com Pty Ltd or our Network of sites and we do not accept any responsibility or provide any warranty for advertising which has not been updated or approved by us by these search engines.

Additional Legal Statement
This site is for entertainment purposes only. It is not meant to replace professional advice from relevant practitioners. If you have a medical, health or psychological ailment you should seek the appropriate professional service.
Psychic readings by nature are non-tangible and opinions of the psychic reader. All claims made by psychic reader identities are NOT guaranteed. All claims, declarations and statements made on this and all of our NETWORK of sites in regards to all of the content are not guaranteed. Some of our psychic readers use multiply identities as they work on this and other psychic sites on the internet and on some psychic phone lines.To find out which psychics use multiple identities you may send us an email with such a request and without hindering privacy laws, we may be able to answer your query. All pictures, graphics and/or photographs are not meant to reflect the true likeness of any psychic reader and in most cases are not true likeness of the psychic readers. Your own common sense should always prevail. Psychicpeople.com and its employees and associates and all concerned with the site are not liable for any actions or decisions you may make in regards to a reading you have received on the site, your usage of the site any third party, any downloads or possible virus in connection to the usage of the site.
Your use of the site is confirmation that you understand and accept these terms and will act accordingly without recourse.


Psychicpeople.com pty ltd at no time guarantee that psychic readers will be online at any given time as all readers are independent contractors and they log onto this website at times that suit them.
You are responsible for maintaining the confidentiality of your password, and are fully responsible for all activities that occur under your password and username. You agree to (i)immediately notify Psychicpeople.com of any unauthorized use of your password or username or any other breach of security, and (ii) ensure that you log-out from your account at the end of each session. You may not use or attempt to use the Service with any password other than your single Psychicpeople.com password, and you may maintain only one (1) account with Psychicpeople.com at any given time. Psychicpeople.com Pty Ltd of Australia is a business entity and has no legal ties with Psychicpeople.com LLC of the USA. We are not bound by any and all claims made by Psychicpeople.com LLC of the USA nor are we liable for any costs, debts, purchases, client purchases and any financial credits or debits incurred or credited to/by Psychicpeople.com LLC of the USA. PsychicPeople.Com Pty Ltd is a web based business and has no physical office to attend. It does not offer phone services and does not have a phone number for contact purposes. All contact is to be made via the email address stated on this website.


CUSTOMER (USER) CONDUCT
All customers must register and create their own accounts where all their purchases are recorded . All customers MUST provide their ISP allocated email address. No free email addresses are to be provide when making a purchase on the site. We reserver the right to deny service to anyone who does not provide their ISP allocated email address when making a purcahse on the sites. You agree to not use the Service to: Upload, post, e-mail or otherwise transmit any Content that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable; Impersonate any person or entity, falsely state your identity or otherwise misrepresent your affiliation with a person or entity; Forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the Service;
Upload, post, e-mail or otherwise transmit any Content that infringes the copyrights, patents, trademarks, trade secrets or other intellectual property or proprietary rights of any third party or that reveals any personal contact detailsof the foregoing and self; Upload, post, e-mail or otherwise transmit any Content that you do not have a right to transmit under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements) or that you obtained in a wrongful manner; Upload, post, e-mail or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, "junk mail", "spam", or any other form of solicitation or transmit solicitation for employees, consultants, contractors or for participation on other websites; Upload, post, e-mail or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment other than for research or computer/software support and maintenance (provided that in no event may you upload, post, or otherwise transmit any such material if such action could result, automatically or in connection with any other action, in any damage, interruption, destruction or limitation of or to Psychicpeople.com’s systems, software, hardware, site, databases or Services); Interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Service; You agree not to store or aggregate any Content of other users except through your use of the storage capabilities afforded by the Service. You agree not to compromise the integrity of the Service's Member feedback system, including, without limitation, creating, posting, or facilitating, positive feedback about yourself or negative feedback about other psychics using secondary accounts or third parties, or using any other method intended to mask the true identity of the author; or leaving negative feedback if a psychic fails to perform an action that is outside the scope of your arrangement with that psychic. You acknowledge and agree that the Service and any software necessary to use the Service ("Software") contain proprietary and confidential information that is protected by applicable intellectual property and other laws. Except as expressly authorized by Psychicpeople.com, you agree not to modify, rent, lease, loan, sell, distribute, reverse engineer, or create derivative works based on the Service or the Software, in whole or in part.Users of our psychic services must not ask questions concerning medical, health, financial or death matters.


INDEMNITY
You agree to indemnify and hold Psychicpeople.com, and its parent, subsidiaries, and affiliates, and each of their respective officers, agents, employees and partners, harmless from any and all claims, demands, losses, costs, liability and expense, including reasonable attorneys' fees, related to any investigation, allegation, claim or demand made by any third party arising out of or related to (a) Content you submit, post to or transmit through the Service, (b) any transaction or dispute between you and any third party, (c) unauthorized access to the Service through your account, or of which you should have been or were aware and did not report to Psychicpeople.com, (d) your use of the Service or your connection to the Service, or (e) your violation of this Agreement. Psychicpeople.com Pty Ltd shall have the right to withhold amounts payable to you to cover your obligations thereunder. These terms and conditions and the relationship between all users of this site and our network of sites shall be governed by the laws of the State of South Australia without regard to its conflict of law provisions. All users of the site and PsychicPeople.Com,Pty Ltd agree to submit to the personal and exclusive jurisdiction of the courts located within the State of South Australia

MORE DISCLAIMERS
THE SERVICE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED. WITHOUT LIMITATION OF THE FOREGOING, PSYCHICPEOPLE.COM HEREBY DISCLAIMS ANY AND ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE SERVICE AND ALL CONTENT, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE DO NOT WARRANT THAT THE SERVICE OR OUR SITE WILL BE FREE FROM BUGS, VIRUSES, DEFECTS OR ERRORS, OR ACCESSIBLE WITHOUT INTERRUPTION. ANY CONTENT OR MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH CONTENT OR MATERIAL. YOU UNDERSTAND AND AGREE THAT PSYCHICPEOPLE.COM ASSUMES NO RESPONSIBILITY FOR THE TIMELINESS, DELETION, MIS-DELIVERY OR FAILURE TO STORE ANY CONTENT, USER COMMUNICATIONS OR PERSONALISATION SETTINGS. LIMITATION OF LIABILITY
UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, WILL PSYCHICPEOPLE.COM BE LIABLE FOR ANY LOSS OF BUSINESS, LOSS OF USE, LOST PROFIT, LOSS OF DATA OR ANY OTHER INDIRECT, INCIDENTAL, EXEMPLARY, PUNITIVE, RELIANCE, SPECIAL OR CONSEQUENTIAL DAMAGES, OR FOR DAMAGES OF ANY KIND THAT ARISE OUT OF OR ARE RELATED TO (i) FAULTS IN THE SERVICE, (ii) ANY SUSPENSION, TERMINATION OR INABILITY TO USE THE SERVICE, (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR CONTENT OR TRANSMISSIONS; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY REGARDING THE SERVICE; OR (v) ANY OTHER MATTER RELATING TO THE SERVICE. THE FOREGOING LIMITATION APPLIES WHETHER OR NOT PSYCHICPEOPLE.COM HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES. IN ADDITION TO THESE LIMITATIONS, YOUR DIRECT DAMAGES ARE LIMITED TO THE GREATER OF (i) THE TOTAL OF THE FEES PAID OR RECEIVED BY YOU THROUGH USE OF THE SERVICE DURING THE 12 MONTH PERIOD IMMEDIATELY PRIOR TO THE DATE THE CAUSE OF ACTION ROSE.


DISCLAIMER OF WARRANTIES
You expressly understand and agree that: Your use of the site is at your sole risk. Our NETWORK of sites are provided on an "as is" and "as available" basis.
Some of our psychic readers use multiply identities and work on other psychic sites using one or all such identities. Our NETWORK of sites make no warranty of their services that (a) The Network of sites will meet your requirements, (b) The sites will be uninterrupted, timely, secure, or error-free, (c) The results obtained from the use of our sites will be accurate or reliable, and (d) Any errors in the software will be corrected.


RELEASE AND WAIVER
To the maximum extent permitted by applicable law, you hereby release, and waive all claims against, PsychicPeople.com,Pty Ltd and it's NETWORK of sites, subsidiaries, and affiliates, and their respective officers, agents, employees and partners, from any and all liability for claims, damages (actual and consequential), costs and expenses (including litigation costs and lawyers/attorneys fees) of every kind and nature, arising out of or in any way connected with use of the Site. Users in the United States of America should note that If you are a California resident(USA), you waive your rights under California Civil Code 1542. Residents of other states and nations similarly waive their rights under applicable and/or analogous laws, statutes,or Regulations.

CONTACT US AT:
Snail Mail. PO BOX 1279, Golden Grove, South Australia 5125. AUSTRALIA,
Email: customerservice@psychicpeople.com
Billing inquiries: accounts@psychicpeople.com


WEBSITE DESIGN-PICTURES AND GRAPHICS
Original Web Design by Lampware Web Development,2000-2007 based on concepts and ideas of Christian Healey, President and Director of PsychicPeople.Com Pty Ltd. The pictures were provided courtesy of Atmara Rebecca Cloe, Francene Hart, Rachel Clearfield Stephanie Pui-Mun Law, Anne Sudworth, Daniel Holeman. You can see more of their talents at www.omplace.com .PsychicPeople.Com PTY LTD 2007-2011 ABN 99 117 943 932

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